Hutchison 3G (3)

At 3, I’ve been managing the integration of 3rd party communication and social networking apps into the native UI of the 3 Skypephone product range. The design approach I’ve taken embeds large internet brands and communities into the handset, ensuring a holistic experience. The 3 Skypephone received a ‘Best Mobile Handset — Highly Commended’ award at the 2008 3GSM World Conference.

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BBC Future Media & Technology (BBC Mobile)

I developed a strategy to bring search to the BBC’s mobile site, which currently has no search or archive materials. After performing an analysis of best-practice approaches to search, emerging trends and mobile web search behaviours, I designed a solution based around ‘answers not links’. The designs incorporate location-based and just-in-time information while supporting community behaviours and interactions.

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Samsung

I developed a design proposal for an entirely new mobile platform aimed at Samsung’s European market. The platform offers compelling benefits: it integrates traditionally segregated content areas to support true multi-tasking, exploits mobile-optimised search, employs ‘training wheels’ behaviours, and supports Web 2.0 approaches towards content organisation.

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Nokia

I led the UE concept development phase for Nokia’s entire 2008 range of phones in its Live category. (This includes their Expression, Active, Premium and Fashion ranges). Concepts incorporated new technologies and interaction modes to create signature experiences.

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Motorola

In collaboration with Motorola’s Consumer Experience Design group, I worked on a new mobile phone framework for Motorola’s low- to mid-end devices. I designed use cases and screentypes to support the framework’s core principles. Designs prioritise essential user goals, providing wizard- style paths and screens that dispense with Options menus.

Foolproof

I lead the information architecture work on a project for Royal Bank of Scotland (RBS). The project’s goal was to successfully bring the offline mortgage application process online.

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Syzygy

I redesigned the Design Council’s site to incorporate new ‘Case studies’ and ‘About design’ sections. The navigation and layout supports both casual browsing and targeted searching.

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BBC New Media & Technology (Communities group)

For several months, I lead the redesign of DNA, the BBC’s online social software platform. I primarily focused on the redesign of DNA’s moderation system, a web application used to review thousands of pieces of user-submitted content every day. I initially performed several weeks worth of in-depth research including contextual inquiry sessions with users and depth interviews with stakeholders.

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Foster + Partners

I redesign the studio’s intranet. These designs converted a rarely accessed archive into an active workspace used by 600+ architects to manage projects, share knowledge and find resources.

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Interactive wallpaper

I developed interactive wallpaper prototypes which I presented at Salone del Mobile (Milan Furniture Fair) in 2004. These wallpapers allow people to change their walls on a regular basis, rather than being stuck with colour and arrangement.

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Saffron Rouge

I redesigned the homepage for Saffron Rouge, North America’s largest organic skincare site. The new homepage put the focus on seasonal campaigns and increased stickiness through high visibility links to sign up to newsletters, request a catalogue and ‘tell a friend’.

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Total Tool

I developed several future concept scenarios for a luxury glass firm, Adotta, in collaboration with Milan-based architecture studio, Total Tool. These scenarios examined the future of glass as an interface with embedded audio, flexible opacity, and screen-based displays.

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Displaymate

I developed the interface for Displaymate, an interactive cushion with an embedded screen. Displaymate offers a streamlined email client, adapted for use in many postures and situations. Displaymate was exhibited at the 2003 Salone del Mobile (Milan Furniture Fair) and it’s been featured in Casa da Abitare (June 2003).

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Domus Academy

I ran workshops with design and interaction design Master’s students to help them conceptualise, evaluate and prototype designs for a ubicomp project sponsored by Mitsubishi Electronics. I evaluated student progress with the program head and assessed and graded student work.

NowMarketing

I designed NowMarketing’s rich-media messenger applications. The messenger allowed clients to instantly send  rich content to customers, fans or employees, informing them of new events and promotions. Clients included IBM, Sony, Nike, and MTV.

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Eyetec Design Award

Together with a Domus Academy colleague, I designed a pair of sunglasses with a changeable choker-style band. These won an award from the Eytec Design competition. They were subsequently featured in an article in Mood magazine (July 2003).

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Ripple effect (designed for Nokia)

My final Master’s degree project was a set of mobile wireless devices developed for Nokia. They use themed, tangible interfaces to provide peripheral awareness of a user’s ‘emotional neighbourhood’.

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Mothers +

I designed a set of hybrid, on- and offline tools to support an alumni network of new mothers. The network aims to provide both emotional and physical support to women who enrol in LaMaze classes.

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Story Compass (designed for TDK)

Story Compass is a location-based portable story-sharing system for TDK. As you walk through the city, you can hear location-specific narratives told and shared by locals. You can also add your own story to the mix, on the spot.

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Paypower

Paypower examines the moment of payment and uses it to extend the customer relationship. A set of scenarios explore ways in which very different sorts of companies can use new media to create an interaction that lasts.

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Village Voice (designed for Eurocontrol)

I developed this project in conjunction with Deep Blue and Eurocontrol, the European Organisation for the Safety of Air Navigation. Traffic controllers start their shifts with very limited opportunity to gather important job-related information beforehand, either informally or formally. This makes the start of a shift one of the most dangerous times of their day.

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Forget-Me-Not

This project focuses on the idea of the gift. What is it? What does it really mean to give and to receive. To answer these questions I focused on the gift as memory and developed a game around this idea.

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